At IOLX, we want learners to have a positive experience with our courses and services.

Course Payments

Payments for courses and other digital services are generally non-refundable once access has been provided or the course has been started.

Eligible Refunds

A refund may be considered where a payment was made in error, a transaction was duplicated, or a course cannot be provided due to an issue on our side.

Refund Requests

Refund requests should be submitted through the contact information provided on the IOLX website. Please include your name, account details, payment information, and reason for the request.

Refund Processing

Approved refunds will be processed through the original payment method where possible. Processing times may vary depending on the payment provider.

Changes to This Policy

IOLX may update this Refund Policy from time to time. Any changes will be published on this page.